Acceptable Use Policy
Effective Date: June 30, 2023
Strava's Terms of Service establish restrictions on content and conduct on Strava as outlined in this Acceptable Use Policy. In short, you may not use the Services, or assist or encourage any other party, to engage in any of the restricted Content or Conduct described below. We also expect you to honor the Strava Community Standards.
Prohibited content includes publishing, transmitting, distributing, or storing content, material, information or data that:
- is illegal or promotes illegal activities, including in relation to export control or sanctions laws
- is threatening, harassing, abusive, hateful, discriminatory, or that advocates violence
- is sexually obscene or relates to sexual exploitation or abuse, including of minors
- may be harmful to minors
- significantly or repeatedly disrupts the experience of other users
- is fraudulent or contains false, deceptive or misleading statements, claims or representations—including misinformation, or impersonation such as of a person, company, or brand
- is inauthentic, including manipulating data used for leaderboards
- violates any privacy, publicity or other personal rights—including defamation, doxxing, posting media that you do not have permission to share, or otherwise sharing other people’s personal information without their consent
- infringes, dilutes, misappropriates or otherwise violates any intellectual property, including copyrights, patents, trademarks, trade secrets or other proprietary information—including unauthorized use of domain names
- is harmful to or interferes with the Services or any third party’s networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc.)
- is intended to or likely to deceive, mislead or defraud others through phishing or social engineering techniques.
Prohibited conduct includes:
- using any automated system, including “robots,” “spiders,” “offline readers,” to access the Services in a manner that sends more requests to Strava than a human can reasonably produce in the same period of time by using a conventional web browser
- creating accounts in bulk
- using extensions or other means to bypass limits on automated interactions such as kudos or comments
- taking any action that imposes, or may impose, at our sole discretion, an unreasonable or disproportionately large load on our infrastructure
- attempting to disrupt, degrade, impair or violate the confidentiality, integrity or availability of the Services or the computers, services, accounts or networks of any other party (including denial of service attacks), including any activity that typically precedes attempts to breach security such as scanning, probing or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in a deny list or other blockage of Strava internet protocol space
Strava retains discretion to remove content and/or to suspend or block account access due to a violation of this Acceptable Use Policy.
If you believe your account or content has been disabled in error and you wish to appeal that decision by providing information explaining why you believe there was a mistake, you can contact us via https://support.strava.com.
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