Acceptable Use Policy

Effective Date: June 30, 2023

Strava's Terms of Service establish restrictions on content and conduct on Strava as outlined in this Acceptable Use Policy. In short, you may not use the Services, or assist or encourage any other party, to engage in any of the restricted Content or Conduct described below. We also expect you to honor the Strava Community Standards.

Content restrictions

Prohibited content includes publishing, transmitting, distributing, or storing content, material, information or data that:

Illegal or abusive

is illegal or promotes illegal activities, including in relation to export control or sanctions laws
is threatening, harassing, abusive, hateful, discriminatory, or that advocates violence
is sexually obscene or relates to sexual exploitation or abuse, including of minors
may be harmful to minors
significantly or repeatedly disrupts the experience of other users

Inauthentic, false, or infringing on rights

is fraudulent or contains false, deceptive or misleading statements, claims or representations—including misinformation, or impersonation such as of a person, company, or brand
is inauthentic, including manipulating data used for leaderboards
violates any privacy, publicity or other personal rights—including defamation, doxxing, posting media that you do not have permission to share, or otherwise sharing other people’s personal information without their consent
infringes, dilutes, misappropriates or otherwise violates any intellectual property, including copyrights, patents, trademarks, trade secrets or other proprietary information—including unauthorized use of domain names

Malicious, or harmful to systems

is harmful to or interferes with the Services or any third party’s networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc.)
is intended to or likely to deceive, mislead or defraud others through phishing or social engineering techniques.

Conduct restrictions

Prohibited conduct includes:

Excessive automated, bulk, or spammy, or burdensome activity

using any automated system, including “robots,” “spiders,” “offline readers,” to access the Services in a manner that sends more requests to Strava than a human can reasonably produce in the same period of time by using a conventional web browser
creating accounts in bulk
using extensions or other means to bypass limits on automated interactions such as kudos or comments
taking any action that imposes, or may impose, at our sole discretion, an unreasonable or disproportionately large load on our infrastructure

Unauthorized access or use of information

accessing any content on the Services through any technology or means other than those provided or authorized by the Services
collecting or harvesting any information relating to an identified or identifiable individual, including account names and information about users of the Services, from the Services
distributing, or disclosing any part of the Services in any medium, including by any automated or non-automated “scraping”
using the Services in a manner for which they are not intended, at our sole discretion, (e.g., employee tracking or automotive mileage reimbursement purposes);
submitting to the Services or to Strava any personally identifiable information, except as necessary for the establishment and operation of your account
executing any form of network monitoring or running a network analyzer or packet sniffer or other technology to intercept, decode, mine or display any packets used to communicate between the Service's servers or any data not intended for you.

Harmful or malicious activity against systems or Services

attempting to disrupt, degrade, impair or violate the confidentiality, integrity or availability of the Services or the computers, services, accounts or networks of any other party (including denial of service attacks), including any activity that typically precedes attempts to breach security such as scanning, probing or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in a deny list or other blockage of Strava internet protocol space

Unauthorized use of the Services

accessing the Services to monitor its availability, performance or functionality
permitting any third party to access the Services unless approved by Strava
copying, framing or mirroring any part of the Services
using, copying, modifying, creating a derivative work of, reverse engineering, decompiling or otherwise attempting to extract the source code of the software underlying the Services or any part thereof, unless expressly permitted or required by law, and in any case, without providing prior written notice to Strava
bypassing the measures we may use to prevent or restrict access to the Services, including features that prevent or restrict use or copying of any content
removing any copyright, trademark or other proprietary rights notices contained in or on the Services
evading an enforcement action, for example by creating a new account after being suspended.

Enforcement

Strava retains discretion to remove content and/or to suspend or block account access due to a violation of this Acceptable Use Policy.

If you believe your account or content has been disabled in error and you wish to appeal that decision by providing information explaining why you believe there was a mistake, you can contact us via https://support.strava.com.